Shipping & Returns

Returns

  • You can return items within 14 days of the purchase date

  • You will be issued a store credit for the item cost, original shipping not included.

  • Item must be unworn and unwashed

  • Items that appear to have been worn, have stains, pet hair, any odors (smell of smoke, perfume or pet odor) will not qualify as a return.

  • Customer incurs cost of shipping the returned item

  • Send an email to info@sconsinsoulxoxo.com with order number, reason for return and we will email you return instructions.

  • Once item has been received, please allow 5-7 business days for returns to be processed and credit to be issued.

  • No returns or exchanges on the following: drinkware, mugs and muddlers

Exchanges

If you would like to exchange your purchase for the same item in a different size, please follow the instructions above by contacting us at: info@sconsinsoul.com, along with order number and desired size. We will send you return instructions. In case the exchange is no longer available, we will issue you store credit so you can exchange it for another item of your choice.

Items listed under Sales and Deals

All sale items are FINAL, no returns or exchanges allowed.