Privacy Policy

Effective Date: November 8th, 2024

At Sconsin Soul, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit and make purchases on our website, www.sconsinsoul.com. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide a seamless shopping experience:

Personal Information: When you make a purchase or sign up for an account, we may collect personal details such as your name, email address, shipping and billing addresses, phone number, and payment information.

Non-Personal Information: We also collect non-personally identifiable information, such as your IP address, browser type, device information, and usage data. This helps us improve the performance and functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To fulfill and process your orders, including payment processing, order confirmation, and shipping.

  • Customer Service: To respond to inquiries, assist with your orders, and provide customer support.

  • Marketing and Promotions: With your consent, we may use your email address to send you updates, promotions, or special offers related to our products and services. You can opt-out of marketing emails at any time.

  • Website Improvement: To enhance the user experience, troubleshoot, and optimize the website. This may include analyzing non-personally identifiable data to understand website traffic and trends.

3. Payment Processing

We use Squarespace as our eCommerce platform, and all payment transactions are securely processed through Squarespace's integrated payment gateways, such as Stripe or PayPal. Your credit card information is never stored on our website. All transactions are encrypted using Secure Socket Layer (SSL) technology to ensure your data is protected during the transaction process.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your shopping experience. Cookies are small files placed on your device to remember your preferences, login details, and shopping cart items.

  • Essential Cookies: These cookies are necessary for the website to function properly, including for shopping cart functionality and checkout.

  • Analytics Cookies: We use tools like Google Analytics to track website performance, measure traffic, and gather demographic information to improve our website and marketing strategies.

  • Advertising Cookies: With your consent, we may use cookies to show personalized advertisements and offers based on your browsing behavior.

You can manage and control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features on our website.

5. Data Security

We take the security of your personal information seriously. We use industry-standard encryption technologies to protect the information you provide when making a purchase. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in operating our website and conducting business (e.g., shipping carriers, payment processors). These providers are obligated to protect your information and only use it to fulfill their services to us.

We may also disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

7. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we have collected about you.

  • Correction: Request corrections or updates to your personal information.

  • Deletion: Request the deletion of your personal information, subject to applicable laws and certain exceptions.

  • Opt-Out: Opt out of receiving marketing communications from us by following the "unsubscribe" link in any email or contacting us directly at info@sconsinsoul.com

To exercise any of these rights, please contact us at info@sconsinsoul.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on this page with the updated effective date. Please check this page regularly to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at:

Sconsin Soul
Email: info@sconsinsoul.com

Thank you for shopping with Sconsin Soul! We are dedicated to providing you with the best shopping experience while safeguarding your privacy.